PLDT Home Internet overview for users in the Philippines.Learn what PLDT Home offers for fiber broadband, everyday connectivity, and home use cases such as work, school, streaming, gaming, and smart home use.
For billing and account access, use the Bills Online section and keep your account details secure.
Common marketing speed tiers can reach up to 700 Mbps depending on area and plan availability.
120+
2016
Prepaid FiberPLDT Home Fiber Prepaid basics: pay as you go without monthly bills and without fixed contract terms..
If you cannot sign in, use password reset options and verify your email or mobile number where applicable.Keep records of reference numbers for payments and confirmations.Troubleshooting
How to check for possible service interruptions and current status signals.If many users report problems in your area, the issue may be a broader outage rather than a local setup issue.Before reporting, verify cables, power, and modem indicators. Then run a quick speed test.
Document the time, location, and symptoms to speed up support handling.
Coverage & Installation
Coverage and installation notes for PLDT home internet.
Availability depends on local fiber rollout, building access, and service capacity.
Prepare your address details and preferred installation location to reduce delays.
For best indoor coverage, plan router placement near the center of your home and keep antennas unobstructed.
PLDT Internet information hub for plans, speeds, billing, and common questions.
This website is an independent information guide focused on PLDT internet topics in the Philippines.
Use this guide to compare plan types, understand typical speed tiers, and find common account and troubleshooting steps.
If you are checking options, start with plan type: fiber unlimited plans or prepaid fiber internet.For billing and account access, use the Bills Online section and keep your account details secure.
Fiber Plans & Speed
Use strong passwords and avoid sharing one‑time codes or verification details.
If you cannot sign in, use password reset options and verify your email or mobile number where applicable.
Troubleshooting steps for slow internet or unstable connection.Check Wi‑Fi signal strength on your device and move closer to the router if needed.Place the modem or Wi‑Fi router away from thick walls and potential interference sources.
Outage Status
Before reporting, verify cables, power, and modem indicators. Then run a quick speed test.
Coverage and installation notes for PLDT home internet.
Availability depends on local fiber rollout, building access, and service capacity.
This website is an independent information guide focused on PLDT internet topics in the Philippines.Fiber-fast and reliable internet information for PLDT Home users.
Use this guide to compare plan types, understand typical speed tiers, and find common account and troubleshooting steps.
Common marketing speed tiers can reach up to 700 Mbps depending on area and plan availability.
Fiber is designed for stable home connectivity for video calls, 4K streaming, online classes, and multiplayer gaming.
Use wired tests when possible and check modem and Wi‑Fi placement to reduce interference.
Prepaid Fiber
PLDT Home Fiber Prepaid basics: pay as you go without monthly bills and without fixed contract terms.
Prepaid options are useful for flexible households, rentals, and seasonal locations.
Top‑ups and promos may change over time; always confirm current offers before purchasing.
For setup, keep the modem in an open area and connect high‑use devices to the strongest Wi‑Fi band.
Bills Online
Bills Online lets users access and pay PLDT bills securely, with account login and payment history features.
Use strong passwords and avoid sharing one‑time codes or verification details.
If you cannot sign in, use password reset options and verify your email or mobile number where applicable.
Keep records of reference numbers for payments and confirmations.
Troubleshooting